Beta-Tester Hotels Programme November 4, 2026 Five apps for one guest On average, a hotel uses five different applications to run its services. That’s the finding... Read more →
New WhatsApp Business Pricing: What It Means for Hotels and Concierge Teams October 15, 2026 Since October 1, 2026, Meta has been charging for the replies a hotel sends its guests through the WhatsApp Business... Read more →
What every good concierge should know before the guest arrives October 8, 2026 Allergies, wishes, bookings: how to know your guests before they walk through the door. 7:30 pm, at the front desk.... Read more →
AI in Hospitality: Essential or Just a Marketing Argument? September 24, 2026 Today, it is difficult to talk about software without hearing about artificial intelligence. AI has quickly established itself across many... Read more →
Hotel housekeeping: managing the unexpected without losing track September 17, 2026 11:30 a.m. The first departures are already behind us. Arrivals are beginning to take shape. A VIP room suddenly needs... Read more →
End of Season: How to Turn Your Review into a Springboard for Next Year September 4, 2026 The last check-out, the last table served, the shutters closing (or the pace simply slowing down): the end of the... Read more →